Terms and conditions

 

To use this site in its best conditions, it is recommended to carefully read the terms and conditions. The use of this site implies the acceptance of these terms and conditions.

Company

www.gerovital-online.com site is realized, maintained and administrated by G-Online company. 
Address: 1193 Budapest, Víztorony u. 20, Hungary
Telefon: +36-1-7070838
Fax: +36-1-7070830
E-mail: gerovital.online@gerovital-online.com
VAT identification no.: HU13270117
Commercial register no.: 01-09-726724

Agreement

You and Gerovital Online Store agree that your order is an offer to purchase the products listed in your order ("Products") on the terms and conditions listed below which will become a contract ("Agreement"). When you send your order to purchase Products to Gerovital Online Store, that order shall constitute your agreement to these terms and conditions of purchase.

Security Policy

All secure transactions utilize Secure Sockets Layer (SSL) encryption technology. SSL encrypts the transmission of data to and from our server and your computer. If you are using Netscape or Internet Explorer version 1.0 or higher, your transactions are fully encrypted and secure. You'll know that they are secure when you see a full yellow key in a blue box in the lower left-hand corner of your Netscape browser or a full "lock" in the status bar of your Internet Explorer browser.

Cookies

The gerovital-online.com site uses own cookies and cookies installed by third-parties, such as Google, in order to provide you with the best possible experience on this site. The cookies used on this site provide a valuable feedback and help us in our endeavor of improving online experience. An “Internet Cookie” is a small file consisting of letters and numbers, which will be stored on the computer, mobile device or other equipment of a user where the Internet is accessed from. This is not a virus and it does not request personal information in order to use it. Cookies provide users with a pleasant browsing experience and they support the efforts of many websites in providing useful services to users, since they store important information that improves the Internet browsing experience (e.g. the settings of the language in which someone wishes to access a site, keeping a user logged in, the online banking security, keeping products in the shopping cart, etc.) Some browsers offer you the possibility to control cookies, in order to disable them. But you need to keep in mind that if you disable cookies, this may also lead to a decrease in the quality of your visits on the gerovital-online.com site.

Your personal information

Any order placed by you with this web site, including initial registration, must contain your name, e-mail address, mailing address and contact details, so that www.gerovital-online.com can process your order.
Our website uses the virtual POS (Payment gateway) service provided by K&H Bank. Once you click on "Credit Card" button, you are connected to the K&H Bank secured server. K&H Bank will manage all your bank information; we have not any access to this information.
You always have access to the information we have about you. To review and update your personal contact information, simply click Log in. In case you like to send more personal information that you consider to be important that Gerovital Online Store may have about you, e-mail us at gerovital.online@gerovital-online.com.
Your user name and password are required to Log in. If you're not already a Member, sign up now!
If we are going to use your personal information differently from that stated at the time of collection, we would try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information for other purpose.
The Gerovital Online Store does not sell, trade, or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

To fill and complete an order on this website, you must provide personal information. However, none of the information you provide will be available to a third party, for any purpose other than validating credit card purchasing, completing the order, marketing and promotions. This information will be exclusively used by G-Online, solely for billing purposes, and all necessary measures have been taken to protect the privacy of personal information.

Information of any kind that you provided to Gerovital Online Store will remain the property of Gerovital Online Store. It can be used exclusively for the performance of the contract and may be disclosed only with the prior written consent of the company. Thus, G-Online can provide your personal information to other partner companies, but only under a privacy commitment of the latter to ensure that this information is kept safe and that the provision of such personal information is done according to applicable laws, as follows: marketing services providers, shipping providers, payment/banking, other companies with which we can develop joint programs to pitch our products on the market, insurance providers.

Any relationship established by purchasing products or services through Gerovital Online Store is governed by and construed in accordance with the laws of Hungary and the user and customer agree to submit to the exclusive jurisdiction of the competent authorities of Hungary. The relationship between the parties is governed by the Hungarian law on consumer protection (2011. évi CXII. törvény).

Payment information

1.Payment options: 
Payments can be effected with embossed VisaMasterCard/EuroCardJCB cards, or using Visa Electron or Cirrus Maestro bank cards issued by K&H Bank or Internet cardsissued by any bank.
2. Taxes:
Purchaser is responsible for any and all taxes (including Value Added Taxes), fees, customs duties, tariffs, and other charges associated with his or her order. These charges are levied once the package reaches its destination country.
3. Order acceptance Policy: 
Your receipt of an electronic form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Gerovital Online Store reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
4. Errors: 
The Gerovital Online Store has made every effort to ensure the accuracy of product information and descriptions. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error, the Gerovital Online Store reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. The Gerovital Online Store will have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Delivery details

Business days are Monday through Friday, excluding Federal Reserve holidays.
Orders placed on the weekend or on a holiday will not begin processing until the next business day.
An order processing generally takes 48-72 hours. Sometimes we may need to make additional checks on your credit card, which could delay your order. Your order may be packed into more than one package.
The products are normally received within 7-14 business days from the order processing. Occasionally, due custom, it will take time to arrive.

Return policy

Our return policy is simple. We guarantee your satisfaction on merchandise purchased through the Gerovital Online Store. The products must be returned within 30 days of original purchase. 
In case the purchaser demands the refunding of the amount paid to Gerovital Online Store, he/she will receive only the product value, no other compensation. The additional taxes payed by the purchaser are not refundable. 
The products confiscated by custom cannot be refunded.
If you are unsatisfied with your purchase, please mail us with your concerns, and we will do our best to reach a mutually agreeable solution to the problem.

Copyright

The whole content of www.gerovital-online.com - images, texts, graphics, symbols, WEB graphic elements, scriptures, programs and other data - is property of G-Online Company and copyrights law protects it.
The use of any of the above mentioned elements are to be punished by the laws in force, unless the written agreement of G-Online Company is given.

Disputes and Conflicts

Gerovital Online Store functions according Hungarian laws. Any attempt of unauthorized access to www.gerovital-online.com and any attempt of fraud will be reported to the competent authorities.
Any conflict between G-Online and others will be solved in a friendly manner. In case this is not possible, Hungarian competent authorities, according the Hungarian laws, will solve the conflict.


Gerovital Online Store takes no liability or responsibility whatever for the use of those products or for any import legalities that may or may not be in force from country to country.


Have a question about the Gerovital Online Store's policies or procedures? If you still can't find the information you need, contact us by e-mail gerovital.online@gerovital-online.com.